Hit Trax.com.au

Protect Yourself From Malicious E-mails

Be wary of suspicious-looking e-mails and fake websites. These e-mails are not from Hit Trax and responding to them may put your computer and files at risk. Protect yourself by paying close attention to the e-mails you receive and the websites you visit.  If you receive an unsolicited or suspect e-mail, remember the following tips to stay safe:

• Safe Log In:  To log in to your Hit Trax account or access the Hit Trax website, open a new web browser (e.g. Internet Explorer, Netscape, Safari, etc..) and type in the following: http://www.Hit Trax.com.au or use the address stored in your favorites folder.  
  
  
• Greeting:  E-mails from Hit Trax will address you by your first and last name or the business name associated with your Hit Trax account. Fraudulent e-mails often include the salutation "Dear Hit Trax User" or "Dear Hit Trax Member".
  
  
• E-mail Content:  May include phrases relating to password changes.
  
  
• E-mail Attachments:  Unless you have contacted Hit Trax directly, Hit Trax e-mails will never ask you to download an attachment or a software program. Attachments contained in fraudulent e-mails often contain viruses that may harm your computer or compromise your Hit Trax account.
  
  
• Request for Personal Information:  If we require information from you, we will notify you in an e-mail and request that you enter the information only after you have safely and securely logged in to your Hit Trax account.
  
  
• Do Not Respond:  Often, fraudulent e-mails will request details such as your full name, account password, credit card number, bank account, PIN number, Social Security Number, or mother's maiden name. Never open or respond to an unsolicited e-mail requesting these details.  Delete the e-mail immediately. Do not be tempted or curious - this is exactly what these e-mails are designed to do. Malicious code can be hidden and triggered when you open or respond to the e-mail.
  
  Never click 'unsubscribe' or 'click here to be removed' from an unsolicited email. The chances of you being unsubscribed are probably zero and you will only be confirming to the sender that they have reached a 'live' email. By responding, you could open the door to thousands of other spammers. The safest option is to delete the email.
  
  
• Your Best Defense:
  1: Always use a good anti-virus program and keep it updated
  2: Trust your senses. If you feel suspicious, delete the e-mail
  3: Never open or respond to an unsolicited e-mail that has files attached
  4: Attachments ending with .pif, .scr and .exe almost always contain a virus

If you think that you have received a fraudulent e-mail or fake website, delete the email immediately. Do not open the e-mail. Do not click any link or attachment in a suspicious e-mail.

Contact Information

Hit Trax MIDI Files
PO Box 6090
Vermont South 3133 VIC
Australia

Ph: +613 9887 8127
E-mail Hit Trax